Account Director / Sustainability

Employer
Shirley Parsons
Location
London
Salary
£55k - 60k per year
Closing date
25 Sep 2021

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Job Details

We are working with a Environmental Services provider within the Luxury Retail sector who are seeking a Director of Account Management to lead their sustainability assessment and certification process for clients, grow and manage a global Account Management team and strengthen the value to and relationships with new and existing clients.

Job responsibilities:

  • Act as the lead point of contact for all clients, building and nurturing long-lasting relationships and effectively managing the client lifecycle – assessment, certification and from certification to renewal – to maximise: lifetime client value, progressive change within each company, advocacy of certification and tangible impact on people and planet.
  • Collaborate with Business Development, Sustainability and Marketing teams to ensure each client receives highly professional, personalised service and perceives that service as an integral component of the value they receive.
  • Support newly acquired clients through the assessment and certification process.
  • Maximise lifetime client value, retention rate and community impact.

Key Attributes:

  • A minimum of 10 years professional experience, five or more of which have been spent working in a mid- or senior-level client-facing role, e.g., as a Senior Account Manager or Director, Sustainability Consultant, or within a business as an influential Sustainability Officer.
  • Demonstrable understanding of and passion for sustainability and, ideally, the luxury industry or one of the pillars within it on which we focus: fashion & accessories, jewellery & watches, beauty & fragrance, premium drinks, travel & leisure, living and retail

Company

Shirley Parsons are global leaders in HSEQ recruitment, search and staffing services. We are an ever-growing global HSEQ talent network built on long-term relationships, industry knowledge, and geographic expansion.

We act as career agents to HSEQ professionals and partners to organisations looking to attract the best HSEQ talent. Together, we can help create sustainable prosperity through business improvement, safer work environments, and enhanced wellbeing.

Find Us
Website:
Telephone
01296611300
Location
Elsinore House
43 Buckingham Street
Aylesbury
Buckinghamshire
HP20 2NQ
GB

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